OUR COMMITMENT TO INCLUSION, DIVERSITY AND EQUITY

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. We employ more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states.

American Water has worked hard to embed Inclusion, Diversity and Equity (ID&E) into the fabric of our culture, and we have been recognized for our progress. For us, inclusion is feeling that you belong – being comfortable to bring your whole self to work and freely express your ideas. This is why we start with inclusion first.

You can learn more about our ID&E strategic framework at DiversityatAW.com. In the meantime, take a look at our 2021 ID&E metrics listed throughout this report.

American Water’s employee population is derived from an 84% diverse hiring pool and is comprised of 26% females, 21% minorities, 6.1% with a veteran or military status, 1.6% with disabilities, 0.7% identify as LGBTQ+ and 0.1% are spouses of veteran or military. American Water’s overall diversity is 43.7% with 50.2% of diverse new or rehired employees. Diverse employees are being promoted or transferred at a rate of 56.9%.

 

Valoria Armstrong

“Inclusion and Diversity is more than a buzzword for American Water – it is a strategic business priority that is vital to our success. I&D permeates throughout the company, informing a multitude of processes from our hiring practices, to vendor relationships, to talent development and our organizational structure. It extends from our boardroom to our front-line teams to the diverse communities we serve.”

Valoria Armstrong
Chief Inclusion Officer
and Vice President, External Affairs
American Water

 

Strategic Partnerships

In 2020, American Water was recognized as a top-scoring company, for the second consecutive year

Awards & Recognition

American Water Honored by New Jersey Business Magazine & New Jersey Business and Industry Association with 2021 Diversity and Inclusion Award
According to New Jersey Business Magazine, the companies recognized with this award, “realize that the workforce is changing; that focusing on diversity alone is not enough to engage and retain diverse talent, grow, and expand market share, support diverse communities, and overall, positively impact the bottom line. Inclusion must also be part of the strategy to help the business drive innovative results.”

American Water Earns 2021 Military Friendly® Gold Employer, Spouse Employer and Supplier Diversity Designations
Military Friendly® is the standard that measures an organization’s commitment, effort and success in creating sustainable and meaningful benefit for the military community. Since 2003, Military Friendly® is the most comprehensive resource for transitioning veterans and military spouses.

American Water Included in 2021 Bloomberg Gender Equality Index
“American Water is proud to be included in the 2021 Bloomberg Gender-Equality Index and be recognized for our longstanding commitment to gender equality throughout our company,” said Walter Lynch, President & CEO of American Water. “At American Water, diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.”

American Water Celebrates Inclusion & Diversity by Hosting Second Annual Inclusion Day
American Water Charitable Foundation Contributes to Martin Luther King Center for Non-Violent Social Change

American Water Awarded 2020 National Corporation of the Year by Eastern Minority Supplier Development Council
Recognizes American Water’s Support for Supplier Diversity

I&D Press Room

Celebrating Diversity Month: A Conversation with Mr. Earvin “Magic” Johnson
CEO Walter Lynch held for a virtual question and answer session with Mr. Earvin “Magic” Johnson about the necessity of inclusion and diversity in business. American Water recognizes that an essential part of wellness is emotional safety and the need for a more inclusive and caring culture.

American Water Publishes First Annual Inclusion & Diversity Report
The report shares through a transparent lens the inclusion and diversity strategies, practices, policies, and programs from across the business.

American Water Earns 2021 Military Friendly® Gold Employer, Spouse Employer and Supplier Diversity Designations
Military Friendly® is the standard that measures an organization’s commitment, effort and success in creating sustainable and meaningful benefit for the military community.

A Discussion with Black Leaders at American Water
Because diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business

American Water Focused on Inclusion and Diversity (I&D), from the Top Down and Coast to Coast
Earlier this month, the company set aside a day for purposeful reflection, effective learning and meaningful celebration of inclusion and diversity throughout the American Water workforce.

Supporting Veterans in the Workforce: Our Journey with ACP
In the wake of the pandemic, unemployment rates skyrocketed and veterans were not immune.

Honoring our Veteran Employees
At American Water, we honor our veteran and active duty employees every day for their dedication and hard work.

American Water Celebrates its Commitment to Inclusion & Diversity during Global Diversity Awareness Month
Enhancing Inclusion and Diversity (I&D) has quickly become a key focal point for businesses here and abroad.

Celebrating Women’s Equality Day
Women’s Equality Day celebrates women gaining the right to vote in 1920, and since that time, women have made so many strides across the country and in business.

Supplier Diversity: An Important Step for Water Utilities
Over our 134-year history, American Water has seen the importance of working with diverse suppliers, from small businesses to companies owned by minorities, women, veterans and more