Customer Service & Billing

Our customers are our number one priority. Here you'll find useful information about your service, your bill, and your rights and responsibilities as a Missouri American Water customer.

  • set up accounts
  • keep track of water use
  • pay bills at your convenience
  • request a time to have your service turned on or off
  • read and download your local water quality reports
  • find helpful information that may help you lower your bill

Customer Service: 1-866-430-0820
Make a payment (24/7): 1-855-748-6066

American Water FAQs

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the Unit...

Payment Assistance Options

Sometimes customers face circumstances that stretch their financial resources.

Sign Up For MyWater

Register for your online account now!