Our customers are our number one priority. Here you'll find useful information about your service, your bill, and your rights and responsibilities as a Missouri American Water customer.

We’ve always offered 24-hour customer service, but now that service is even more convenient when you manage your account online. By managing your account online, you can:
• set up accounts
• keep track of water use
• pay bills at your convenience
• request a time to have your service turned on or off
• read and download your local water quality reports
• find helpful information that may help you lower your bill

Customer Service: 1-866-430-0820

Make a payment (24/7): 1-855-748-6066

Customer Service Feedback Form