How to Read Your Bill

Simple billing. One more way we keep life flowing.

How do we know what our customers care about most? We asked. We surveyed 1,000 American Water customers to learn what they liked, didn’t like and felt was most important. Your feedback helped us streamline your water bill, so it’s simpler and easier to understand. Here’s what you’ll find:

*Note: This sample bill is for illustration purposes only, Rates may vary based on the applicable tariff.

VAAW Bill Redesign

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Here’s A Sample PDF On How To Read Your Virginia American Water Bill