NewsRoom
kentucky-american-water-drops-helpful-tips-for-customers-during-fix-a-leak-week

Kentucky American Water Drops Helpful Tips for Customers During Fix a Leak Week

National Fix a Leak Week is March 20-26

Kentucky American Water is dropping helpful tips to customers during the U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week. Fix a Leak Week will be observed this week, March 20-26. The national campaign held by the EPA raises awareness about leaks and other water issues that contribute to water waste within homes and businesses. 

“For Kentucky American Water, this week is a way to encourage our customers to use water wisely. We focus on conservation and reducing water waste every day but want our customers to see conservation can not only save
money, but also help preserve water, a precious resource,” said Andy Lewis, vice president of operations for Kentucky
American Water. 

According to the EPA, the average residence in the U.S. loses 10,000 gallons of water per year thanks to seemingly minor leaks. With more than 110 million households in the U.S., this equates to more than one trillion gallons of water lost every year due to leaks in the home. It is estimated that the average homeowner can reduce their water bills by 10 percent by addressing leaks. 

“Many people may not realize that even the smallest leaks can waste thousands of gallons per year. Every drop adds up,” said Lewis.

Kentucky American Water is committed to fixing leaks by replacing or upgrading infrastructure to support water quality, water pressure, system security and service reliability to customers. In 2022 Kentucky American Water invested approximately $40 million in water and wastewater infrastructure improvements.  

Kentucky American Water also offers these helpful tips for detecting leaks: 

  • Check your Kentucky American Water bill monthly. If the usage increases to above average and there was no change in your home size or known activities that would have resulted in a higher volume of water used, there could be a leak.
  • Test your toilet. Leaks can occur in your toilet. Test for one by putting a drop of food coloring into the toilet tank. After 10 minutes, if any color shows up in the bowl, you have a leak.
  • Check faucet gaskets. At least once a season -- and especially after extreme temperature changes – check faucet gaskets and pipe fittings for surface leaks, indicated by water on the exterior of the pipes.  
  • Check in-ground irrigation systems and hoses. Make sure they weren’t damaged by frost or freezing. 

Customers can download a leak detection kit here. Include children in learning with interactive games and more by visiting Kentucky American Water’s Water Learning Center.  Customers can also manage their Kentucky American Water account online by visiting www.kentuckyamwater.com.

Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately half a million people. For more information, visit www.kentuckyamwater.com and follow Kentucky American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and diversityataw.com.Follow American Water on Twitter, Facebook, and LinkedIn.


Media Contacts

Susan Lancho

Senior Manager, External and Government Affairs

859.268.6332

susan.lancho@amwater.com