As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
We include information from PFAS sampling in our Water Quality Reports
The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.
Our new customer advisory map is live. You can now view up-to-date information on an easy-to-use map.
View and pay your bill, report an emergency, turn water on/off and more anytime through your convenient, user-friendly MyWater account.
Check out investment projects in your neighborhood using our interactive pipe replacement map!
Each year, we produce a Water Quality Report to let customers know how our water quality stacks up against established federal and state drinking water standards. Check out your community’s water quality report today.
Fix a Leak Week reminds us to look out for leaks and fix them quickly.
Please visit our detecting leaks page.
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Customer Advisory Map
View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage.
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