United States EPA announces updated Health Advisories Levels for some PFAS chemicals.
As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
We include information from PFAS sampling in our Water Quality Reports
NEW: ENROLL IN AUTO PAY USING YOUR CREDIT CARD
With Auto Pay, your bill will be paid on time, every time, on the date it is due. Enroll today on MyWater.
Prepare Your Pipes For Winter
Water quality you can trust. Results to prove it.
Each year, we produce a Water Quality Report to let customers know how our water quality stacks up against established federal and state drinking water standards. Check out your community’s water quality report today.
American Water Publishes Inclusion, Diversity & Equity Report and ESG Data Summary; Launches Interactive ID&E Website
The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.
VIEW ADVISORIES IN YOUR AREA
Our new customer advisory map is live. You can now view up-to-date information on an easy-to-use map.
Customer Service Your Way
View and pay your bill, report an emergency, turn water on/off and more anytime through your convenient, user-friendly MyWater account.
MID-WEEK CALLS WORK THE FASTEST!
For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.
View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage.