Welcome to New Jersey American Water! We look forward to serving you. As your water and/or wastewater provider, we recognize the trust you – and approximately one in three New Jerseyans – place in us to provide clean, reliable, and affordable water and wastewater service. We know how far water reaches into your daily life, and we’re committed to making sure your water is accessible and meets or surpasses quality standards. Serving you is a responsibility we take very seriously.
We continuously monitor, maintain, and upgrade our facilities to support efficient operations and meet regulatory standards. This requires investing in treatment plants, storage tanks, pipes, pump stations, fire hydrants, metering equipment and more.
We are invested in New Jersey communities because we’re providing service to our neighbors, friends, and families – something we’ve been doing for over 130 years.
Manage your account online, any time day or night with MyWater. Sign up today and from the comfort of your home:
View and pay your bill
Turn water service on and off
Sign up for emergency alerts
Track water usage history
Manage your account
Update your contact information
You can also sign up for paperless billing and enroll in automatic payments.
Payment Assistance
We know your New Jersey American Water bill is not your only expense and that some customers may need financial assistance to keep service flowing. Visit our Customer Assistance Programs page for more information.
Water Quality
New Jersey American Water provides water that meets or surpasses federal and state regulatory standards. We encourage you to view your community’s Annual Water Quality Report and learn more.
Wise Water Use
We are constantly looking for ways to make sure water is available for future generations. Part of that commitment includes helping our customers understand what they can do to help. Check out our Wise Water Use page to learn how you can save water and money.
Lead Service Line Replacement Program
New Jersey American Water is committed to removing all utility- and customer-owned lead and galvanized service lines by 2031, as required by state law. If the customer-owned portion of your service line is determined to be made of lead or galvanized steel, we’d like to work with you to replace it at no direct cost. You can learn more about our Lead Service Line Replacement Program on our interactive website, www.newjerseyamwater.com/LeadFacts.
Identify Your Water Service Line!
New Jersey American Water's Lead Service Line Replacement Program
Contact Us
While most questions and tasks can be handled through MyWater, our Customer Service Representatives are also available by phone at 1-800-272-1325 Monday through Friday, 7 a.m. – 7 p.m. for routine matters. Our voice-activated phone system is also available around the clock and can handle most frequently asked requests. In case of an EMERGENCY, we are available 24 hours a day. Click on our Contact Us page for more information.
For Developers
Are you a developer or property owner that’s looking to extend water service to a newly constructed home or business? If you are and would like to extend water and/or wastewater infrastructure to a new project either within or near an existing New Jersey American Water service area, please visit our Developer Services Resource Page for more information. We look forward to working with you!
Attention!
You are leaving a California American Water regulated operations page and proceeding to a page with information about our parent company, American Water and its affiliates.
View and pay your bill
Turn water service on and off
Sign up for emergency alerts
Track water usage history
Manage your account
Update your contact information